Mima Xiamen Smart Tech Co.,Ltd, Which a professional pet products company. Our own brand is iPeti.
iPeti focuses on all kinds of pet products.The company's main products are Collars, Leashes, Harness ,Clothes,Bed for Pet such as dog,cat etc.Dog rope leashes, pets Life jackets, pets clothes, pet toys, pet accessories, and other pet products.
The company has been engaged in pet products more than 10+ years, have rich design experience, OEM or ODM is our main business.
Mima Xiamen Smart Tech Co.,Ltd
The company has a rich supply chain of product and own strong R&D team. The research and development team are more than 50 people and sales team more than 20 people, the area of factory is more than 100 square meters.
Product Application
Pet such as dog and cat.
Our Product
Dog rope leashes,Pet harness, Pet vest, Pet bandans,Pet clothes,Pets accessories,Pet toys etc.
Production Equipment
Heat-transfer equipment, Computer Sewing equipment, Laser equipment, UV equipment,Digital printing equipement.
Production Market
Our main markets are the United States, Canada and other North American countries, Australia, New Zealand, Germany, Spain, France, Italy and other European countries, Singapore, Malaysia, and Japan and other Asian countries, Brazil, Ecuador and other South American countries.
Our service
The company divides the process into three parts: pre-sales service, order follow-up, and perfect after-sales solutions.
Pre-sales service
Requirements analysis: Our relevant business team personnel deeply understand the needs of customers and provide the most suitable solution.
Product recommendation: according to customer needs, recommend the right products, and detailed introduction of product features, performance and advantages .
Price negotiation:To negotiate with customers on price and strive to reach a mutually satisfactory price .
Cooperation negotiation:discuss cooperation with customers to ensure smooth cooperation .
Follow-up service: In the process of cooperation, timely follow up the project progress to ensure customer satisfaction .
Continuous follow-up of order production products
Order follow-up and logistics information:
The company will follow up each customer's order, and will also give feedback to the corresponding customer about the production details and production status from time to time to ensure the smooth progress of every link. Once there is any abnormal situation, the company will notify the customer immediately and communicate with the customer to confirm the next production operation, so as to ensure the smooth shipment of the goods. At the same time, each process will have the corresponding quality inspection personnel to conduct quality inspection on the product to ensure that it is qualified.
Perfect after-sales solutions
We have a strong after-sales service team, they serve customers with sincerity, integrity and honesty, showing professionalism and patience . The attitude of the after-sales service staff is too good to do, not only professional but also very patient, so that customers can continue to secure orders.